Got a question about shopping on E Cube IT Trading?

Here’s a good place to find the answer. If your question isn’t here, or if you need additional information, please feel free to contact Customer Service.

Is my personal information safe?

Yes. E Cube IT uses SSL (Secure Socket Layer) to protect your personal information. Also, we do not store any account information. Read more about our Safe Shopping and Privacy Policy.

Can I pick up my purchases at a E Cube IT store?

Yes. If you prefer to pick your item(s), select IN-STORE PICKUP from the drop down menu on the Shopping Cart page as you checkout. You must choose to have either all items delivered or reserved for pick up. For more information, see our In-Store Pickup Info page.

How do I check product availability?

AVAILABILITY of a product can be found in three separate places. When you search for an item, the Search Results page displays individual product availability. Availability is also displayed on an individual item Specs/Information page. And availability is listed when you add an item to your Shopping Cart. For an explanation of availability time frames, see Availabilities.

Which web browsers are recommended for viewing

E Cube IT Online works with most popular browsers on PC and Mac including Firefox 10 or higher, Internet Explorer 8 or higher, or other compatible browsers that support JavaScript, cookies and Secure Sockets Layer protocol (SSL). Using older browsers, non-compatible browsers or disabling browser features such as JavaScript, cookies and SSL, may reduce site functionality.

Can I order products from E Cube IT over the phone?

Yes. While shopping at is safe and secure, we realize some shoppers would prefer to order by phone. Checkout our extensive selection, then contact Customer Service. Please have a SKU number handy for faster service.